Relationship Manager: Card Acquiring
Requisition: #
Title: Relationship Manager: Card Acquiring
Location: Sandton
Closing Date: 17 April 2025
Job Family
Sales And Services
Career Stream
Client Service
Leadership Pipeline
Manage Self: Professional
FAIS Affected
Job Purpose
To build and develop strategic relationships with all business units within Nedbank to create business opportunities for staff banking; in line with the Nedbank business strategy.
Job Responsibilities
-Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
-Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
-Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
-Ensure work is consistently completed for planning; progress reviewed and corrective action taken by drawing and reviewing an activity plan.
-Ensure efficient resource utilisation to produce balanced output in terms of quality; cost and business expectations by working within budget.
-Identify and resolve work challenges and problems effectively by constantly engaging and networking with the relevant stakeholders.
-Identify business opportunities within Nedbank divisions by engaging and partnering with relevant stakeholders.
-Build sound professional relationships with all stakeholders through regular communication and feedback sessions.
-Develop trusting / professional internal relationships to smooth the flow of work by engaging and regular feedback.
-Develop collaborative relationships with contractors / consultants / suppliers which meet business needs by regular communication and feedback.
-Manage own operational budget by ensuring that expenditures (like travel and telephone costs; etc.) are within the allocated budget.
-Monitor; track and control operational expenses to ensure that business results are delivered.
-Support the achievement of the business strategy; objectives and values by reviewing Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
-Identify training courses and career progression for self through input and feedback from management.
-Ensure all personal development plan activities are completed within specified timeframe.
-Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Essential Qualifications - NQF Level
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-Matric / Grade 12 / National Senior Certificate
-Advanced Diplomas/National 1st Degrees
Minimum Experience Level
5 years experience in a client service role within a banking environment
Technical / Professional Knowledge
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-Banking procedures
-Communication Strategies
-Data analysis
-Governance, Risk and Controls
-Principles of financial management
-Relevant regulatory knowledge
-Relevant software and systems knowledge
-Research methodology
-Decision-making process
-Cluster Specific Operational Knowledge
Behavioural Competencies
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-Customer Focus
-Delivering High-Impact Presentations
-Building partnerships
-High-Impact Communication
-Planning and Organizing
-Sustaining Customer Satisfaction
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the Nedbank Recruiting Team at +27 860 555 #
